P62 takes every member's privacy seriously. This document clearly outlines how we collect, store, use, and protect your personal data — all in accordance with international data protection standards.
Six core principles that form the foundation of personal data protection on the p62 platform.
All your personal data and financial information is protected with 256-bit SSL encryption, ensuring no unauthorised third party can access it.
P62 has never and will never sell, rent, or share member personal data with any third party for marketing purposes without your consent.
The p62 KYC verification process is managed by an integrated, secure system. Your identity documents are stored in a protected environment with strict access controls.
You have the full right to access, correct, or request deletion of your personal data. Contact the p62 support team at any time to manage your data.
All financial transactions are processed through certified payment processors that comply with PCI DSS standards. Your card or bank account information is not stored on p62 servers.
P62 clearly explains the types of cookies used, their purpose, and how you can manage cookie settings through your web browser at any time.
Privacy Policy Contents
This Privacy Policy outlines p62's commitment to protecting the personal data of all members using our online casino platform at https://p62.vin. We understand that your trust is our most valuable asset, and we therefore ensure that every aspect of personal data handling is carried out transparently, responsibly, and securely.
This document has been drafted in accordance with international data protection industry best practices. By registering an account or using any p62 services, you are deemed to have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree, we encourage you to refrain from using the platform and to contact us for any further enquiries.
This Privacy Policy should be read in conjunction with Terms and Conditions p62. Both documents together form the entire agreement between you and p62.
When you register and use the p62 platform, we collect various types of information to ensure our services run smoothly, securely, and in compliance with regulatory requirements. The following are the categories of data we collect:
Registration and Identity Information:
Financial Information:
Platform Usage Data:
All data is collected solely for the purposes stated in this Privacy Policy. p62 does not collect sensitive information such as biometric data, political views, or religious beliefs without your explicit consent.
Some data is collected automatically when you browse the p62 platform, including through cookies and tracking technologies. See Section 05 for more details on cookie usage.
P62 uses the personal data collected for the following purposes, all of which are necessary to provide you with a high-quality online casino platform experience:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Identity verification (KYC) | Name, NRIC, ID photo, address | Compliance requirements |
| Deposit & withdrawal processing | Bank/e-wallet details, transaction records | Contract performance |
| Fraud prevention & security | IP, login records, activity patterns | Legitimate interest |
| Customer Support | Email, phone number, conversation records | Contract performance |
| Marketing communications (if opted in) | Email, phone number | Consent |
| Platform enhancement & analytics | Usage data, session records | Legitimate interest |
P62 will not use your data for any purpose beyond those stated above without obtaining your prior consent. If you have consented to receiving marketing communications, you may withdraw that consent at any time by contacting our support team.
P62 does not sell, rent, or disclose member personal data to third parties for marketing purposes. However, there are limited situations where p62 needs to share data with certain parties:
In all data sharing instances, p62 ensures that recipient parties comply with data protection standards equivalent to or higher than p62's own privacy policy. Every data sharing agreement is accompanied by legally binding confidentiality clauses.
P62 has never and will never sell member personal data to advertisers, marketing companies, or any third party not directly related to platform operations.
P62 continuously invests in the latest security infrastructure to ensure your personal data is always protected. The security measures we employ include:
While no system can guarantee 100% security, p62 takes every reasonable and practical step to minimise the risk of a data breach. In the event of a security incident affecting your data, p62 will notify you in a timely manner in accordance with regulatory requirements.
You also play an important role in keeping your account secure. Never share your password with anyone, use a strong and unique password, and always log out of your account when using a shared device.
P62 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage patterns, and ensure security functions operate correctly. The following types of cookies are used:
You can control and manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect your experience on the p62 platform. For instructions on managing cookies, refer to your web browser's help section.
As a p62 member, you have the following rights regarding your personal data. p62 is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You can request correction of any inaccurate or outdated information in your account.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You can object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You can request that we restrict the processing of your data while a dispute or review is ongoing.
To exercise any of the rights above, please contact the p62 support team via 24/7 live chat. p62 will process your request within 30 working days from the date of receipt of the completed request.
P62 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, p62 will retain your data for an additional period as follows, in accordance with legal and regulatory requirements:
Once the specified retention period has expired, your personal data will be securely deleted or anonymised across all p62 systems. The deletion process uses methods that ensure data cannot be recovered.
P62 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When significant changes occur, we will:
Your continued use of the p62 platform after an updated Privacy Policy is published constitutes your acceptance of the revised version. We encourage you to review this page periodically to stay informed of our latest policy.
Previous versions of the p62 Privacy Policy are available upon request through our support team for reference purposes. Each version is archived by date and version number.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how p62 handles your personal data, do not hesitate to contact us. The p62 Data Protection Team is ready to assist you in both Bahasa Melayu and English.
For more formal complaints regarding privacy violations, you may submit a written complaint to our team. p62 is committed to resolving every complaint within 14 working days from the date of receipt.
P62 takes every privacy-related complaint seriously. Every enquiry will receive an acknowledgement within 24 hours and be resolved in accordance with our official procedures.
Answers to the most frequently asked questions by p62 members regarding privacy and data security.
Playing at p62 means playing on a platform that puts your security and privacy first. With 256-bit SSL encryption, a secure KYC process, and a transparent privacy policy, you can focus entirely on your favourite games.